Contact Us

Have a question about a product, an order, or a return? Our team is happy to help.

Email: [email protected]
Phone: (503) 682-9812
Mailing address: Cascade Pet Supply, 8406 SW Main St, Ste 200, Wilsonville, OR 97070, United States

Customer service hours: Mon-Sat 10am-7pm, Sun 12pm-5pm (Pacific). We reply to emails within one business day.

Each of our six stores can also help with online orders, pickups and returns. Find addresses, phone numbers and hours on our Physical Locations page.

Policies: Shipping | Returns & refunds | Privacy | Terms of service